October 2020 Report Card

Each month we review Hosted Desktop UK's Apps based on specific criteria: App uptime and customer satisfaction

This is how we did in October

100% uptime across all HDUK Apps


"Uptime" refers to the time period when our apps are up and running with no problems.

0% gave us the highest Customer Service rating

Customers rate every ticket with our support team. 0% had a great experience.

100% Uptime


Below is our uptime for October compared to September. See our Status Site for real-time status.

October
September

24 hours uptime

Less than 10 minutes down

More than 10 minutes down

0% Customer Satisfaction

0 customers rated their experience with their support interactions this month. 0% said great, 0% said it was just OK and 0% said it wasn't so good. See real-time results at the Customer Support Report.

0%

0%

0%


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0% of questions asked during business hours were answered in less than 1 hour with a median response time of Unknown time.

Last month (October) Previous month (September)
Answered in less than 1 hour
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0%

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0%
Median response time Unknown time Unknown time